I presented on this topic a week or so ago on a panel for TechnologyFirst with two other cybersecurity experts. Bryan Fite and Jeff Hughes made perfect choices for this topic, and the attendees seemed engaged. In this post, I wanted to just cover the slides with a few words and see if the presentation... Continue Reading →
Roles for NextGen ServiceDesk
NextGen for Servicedesk
Advancements in AI and chat technologies have made it possible to create natural language conversations between humans and machines. This has opened up many possibilities for self-help and automation in various industries, including customer service, healthcare, and education. With the help of AI-powered chatbots and virtual assistants, users can engage in natural language conversations to... Continue Reading →
More Cybersecurity commitments
Take aways from this are the participants committing to prevent cyberattacks, individually and in partnership, while executing new industry standards to deploying better security tools and providing cybersecurity skills training. Key points like supply chain management, zero trust and raising security awareness were leading talking points of this meeting, as it should be within every... Continue Reading →
Culture eats Security for breakfast.
Never engage with an enemy too long or they will adapt to your tactics. Culture eats Security for breakfast. - a mix of unknown authors