Microsoft Teams: What’s New and Known Issues

whats-newThis is a May 2018 update on the added features and known issues with Microsoft Teams.

What’s New

The original list (shown in italics) came from the Microsoft TechCommunity (link), I have added my comments on the usefulness I have found so far with these.

Send a message from the command box. You can now send a chat message directly from the command box without leaving the page you’re on. Simply type the @ symbol and someone’s name into the command box at the top of your screen and type your message to start a chat conversation. 

I have found this simple to use.  Your conversation stays within the Team you are in and as soon as you type ‘@’ a pop provides you a recommended individual to chat with.  As you type letters members of the team that match those letters, pop up as you type.  So, this feature is limited to chatting with members of the team you are sitting in.

Send a chat from a contact card. Another easy way to relay a message is to hover over someone’s profile picture to send a quick chat right from their contact card. This makes it simple to switch from an open channel conversation to a private chat with someone.

If you have the contacts set up correctly, when you hover over their image, you can see all of their contact information and reach out to them in various ways, such as chat, email, video call and phone call. You can also view their organization.  Now they added a chat feature directly in this same box, where you use to have to click the chat icon to open a new window to chat.  This is a nicely added useful feature.

Dial out of (or into) a group call. Add someone from outside of your organization into a group call in Teams by dialing their number. You’ve also got the option of distributing a dial-in phone number so anyone outside of your organization can join. Remember, this feature is only available in group calls right now.

Get a reminder that your team is expiring. You can now renew your team (and the underlying Office 365 group) directly from Teams. If your team is set to expire within the next 30 days, you will see a notification. You can then extend the life of your team by visiting ‘Settings’. Here, you can also proactively renew your team before the 30-day notice, (which can be especially helpful if you are leaving for a long vacation for example). (Please note that this feature is only available to AAD premium members and a notification will only show if your IT admin has set an expiration date for teams in your organization). 

This is useful to those members within the team.  I love the ability to administer expirations on these teams in an effort to keep things mangeable and adding these abilities allows members of a team to quickly provide notice that they are still using these team spaces and resources.  If you would like to read more on the expiration policy click this link.

Auto-favorite important channels. Whenever a team owner creates a new team or channel, they can now auto-favorite important channels for the rest of the team. By doing so, the channel will automatically show up in every team member’s favorites making it easy for them to discover and access the new channel. (Team members can of course unfavorite the channel if they want to).

I am not so sure this really useful or well liked by the team members.  Favoriting a team space for the entire team shows value held only in the perspective of the person creating the team.  It may be a good value-add if the entire team plays well together.  I wouldnt use this because I would rather let the members of the team each favorite those team spaces they find most useful at the time.

I will stay test this a little, because the one value I find is that making this a favorite for all invited team members may bring more attention to the team being created and added to their list.

New views in Microsoft Planner tab. Planner has made some updates to integrate more seamlessly into Teams. With Schedule view, you can get an overview of upcoming tasks and drag and drop them to set dates. In the Charts view you can stay up to date on the status of your plans. Lastly, with the Filter and Group by options, you can now group tasks by buckets such as “Assigned To”, “Progress”, “Due Date” and “Labels”.

I like seeing new development in Planner.  This is an area I have a lot of interest in both as and IT professional and as a member of the development team of my company (BEC Legal Systems) . As a professional I like using teams as a project management space and adding in milestones, meetings, tasks for the project becomes useful and easily understood by the membes of the team.  I like drag and drop and adding a lot of simplicity to the creation and management of these items in the Planner.  I would love to see tighter integration with my outlook calendar by adding a team calendar to my optional calendars.  This way I can click on or off as needed on my Outlook client on the desktop, mobiledevice, etc.

I dont use the Charts view often, but find that as more development occurs in Planner, this will become the key space to start with in a team.

Increasing their ability to have a Kanban board like view is also a nice in the step in the right direction in developing this module to become a useful project management tool within the team.

These next few added features (relating to SharePoint) are areas I dont use yet within Teams.  I need to expand our testing environment to include building areas in SP up more.  Does anyone reading this post have anything to add on either the usefulness of these features or how they intergration SharePoint into their Teams structure? I have found a link that will provide more information on the SharePoint integration into Teams.

Add SharePoint pages, news articles and lists as unique tabs within channels. You can now use the SharePoint tab to place important pages, news articles and lists as individual tabs in a channel. This allows you to access and fully interact with the dynamic, data-driven pages and news articles and surface them right in the context of your work in Teams. You can fully interact with the content – including filtering and views for lists.

Bring all your SharePoint team news into discussions. After publishing your news articles, you want to keep everyone up-to-date and automatically spark discussions directly in Teams. To enable that, you can now use the SharePoint news connector to have each SharePoint team site news article generate a new discussion thread within a Microsoft Teams channel. To get started, click on “…” right next to a channel, choose “Connectors” and then search for “SharePoint News”.

Announcing the new Microsoft Teams & Skype for Business Admin Center. To enable admins to better manage the various aspects of the service, we have started to roll out a new Microsoft Teams & Skype for Business Admin Center. This new experience provides you with a unified experience to manage both Teams and Skype for Business and will also incorporate Call Analytics and the Call Quality Dashboard. In addition to giving you one place to manage all aspects of the service, the portal provides administrators with additional functionality, including new end-to-end insights and the ability to manage Teams settings on a user level. Read the full announcement blog post to learn more.

This is definitely a place to continue monitoring for enhancements.  As they breakdown the Skype server infrastructure and combine it into the Teams world, this area will certanly grow dramatically.  I like the ability to centralize the management of a communication and colaboration platform.  I also appreciate Microsoft’s slow approach to ensure they get it right.  Messing with a voice system is dangerous when it comes to retaining or adding new customers.

New features available on Teams iOS & Android apps

Enhanced Meetings capabilities. There are a couple new features that will enhance your meetings experience. Request a call to your phone from Teams to connect to a meeting and dial into a meeting when you only have a cellular connection. Do more with Calling. Now, easily turn a 1:1 call into a group call, transfer a 1:1 call to someone else, or forward calls.

I love both of these features!  This definitely starts adding competition by Teams with many of the other collaboration platforms.  I am interested to see how transition, if any, is initiated in this space.  Will it cause compeititors in the space to add more of the ‘Teams’ capabilities to their own space? or cause products and companies to merge their efforts? 

Create teams from mobile in Teams EDU. Teachers and students can now create, edit and delete teams on mobile.

Known Issues

As of May 9th, 2018, the information below is a link of all known and reported issues with Microsoft Teams by feature area.  This list came directly from Microsoft (link).

Administration

Issue title Behavior / Symptom Known workaround Discovery date
Unable to add members to teams when UsersPermissionToReadOtherUsersEnabled is set to false When this value is set to false in AAD, customer is unable to add external/internal members in Microsoft Teams, and the following error message is displayed: “We couldn’t add member. We ran into an issue. Please try again later.” However, members can be added directly to Office 365 groups. Change this setting to true in AAD. 4/10/18
Issue title Behavior / Symptom Known workaround Discovery date
Admin management of tenant-wide Connectors is no longer available When trying to add a connector in both client and online version we get the error: An unexpected error occurred. Please try again. Set-OrganizationConfig -ConnectorsEnabled=True Disable with Teams settings. See support article https://msdn.microsoft.com/en-us/microsoft-teams/connectors 6/21/17

Apps

Issue title Behavior / Symptom Known workaround Discovery date
Connector options is missing for some teams When you right-click a channel, the Connectors option is not present for any member of the team. The creator of the team must have an online mailbox; otherwise, no Connector option will be available. This is expected behavior. 6/26/17
Issue title Behavior / Symptom Known workaround Discovery date
“Assignments” app remains visble when disabled When the “Assignments” app is disabled in the admin center, it remains visible within the Teams client for EDU-licensed users. Selecting it when disabled will return an error indicating, “Doh! Something went wrong…” No workaround. 12/29/17

Authentication

Issue title Behavior / Symptom Known workaround Discovery date
When you try to join Teams from Internet Explorer or Edge, the program consistently loops or crashes and doesn’t sign in. Your organization utilizes Trusted Sites in Internet Explorer and the Teams web-based application does not correctly log in because trusted sites for Teams are not allowed. Make the following changes to IE settings, either with Administrator rights or a Group Policy Object:

  1. Under Internet Options > Privacy> Advanced, accept First-Party and Third-Party cookies, and check the box for Always allow session cookies.
  2. Click Internet Options > Trusted Sites > Sites, and add all of the following:

NOTE: Always validate and allow all trusted URLs for Teams and the requirements from the following document: Office 365 URLs and IP address ranges.

11/1/17
Issue title Behavior / Symptom Known workaround Discovery date
Outlook add-in limitations To use the Outlook add-in, you must sign in to Teams using multi-factor authentication (MFA). If MFA fails halfway through the sign-in process, you’ll still be able to sign into Teams, but you’ll get an error message when you try to use the add-in.
The add-in is only available for Windows users for the time being.
The add-in won’t work if you’re using an authentication proxy.
No workaround. 8/2/17
Issue title Behavior / Symptom Known workaround Discovery date
Microsoft Teams will always log into the Domain-joined PC account. If a user has two different Teams accounts and has a machine with domain-joined enabled, Teams will use the domain-joined profile on the machine to automatically log the user into Teams. To switch to the other Teams account, the user must manually log out of the app and enter credentials to the second account to log in. If the user logs out of Teams and restarts the machine, upon restart, Teams will automatically log in using the domain-joined profile. No workaround. 8/2/17
Issue title Behavior / Symptom Known workaround Discovery date
Modern authentication failure – Forms auth not enabled When there is an initial failure with multi-factor authentication, use the web app for authentication.
For more information, see Active Directory Federation Services prompt=login parameter support.
Check this setting: Set -MsolDomainFederationSettings -DomainName yourdomainhere -PreferredAuthenticationProtocol WsFed -SupportsMfa $False -PromptLoginBehavior Disabled. 6/19/17
Issue title Behavior / Symptom Known workaround Discovery date
Planner on single sign-on (SSO) build SSO does not apply to Planner. You will have to sign in again the first time you use Planner on each client. No workaround. Further authentication enhancements are being worked on. 2/28/17
Issue title Behavior / Symptom Known workaround Discovery date
Can’t save profile picture Users can’t save their profile picture when the Exchange Mailbox is hosted (homed) on-premises. No workaround. 2/28/17

Browser

Issue title Behavior / Symptom Known workaround Discovery date
Green artifacts in Chrome video rendering Green artifacts appear while viewing video or sharing the screen in a call or meetup in Chrome. Disable the hardware acceleration setting in Chrome. 8/3/17
Issue title Behavior / Symptom Known workaround Discovery date
Safari web client support Users trying to open the Microsoft Teams web client on Safari are directed to download the desktop client. Microsoft is looking into Safari support and will share updates on the Teams Roadmap. Use supported internet browsers, which include: Internet Explorer 11+, Microsoft Edge 12+, Chrome 51.0+, and Firefox 47.0+. 11/2/16

Channels

Issue title Behavior / Symptom Known workaround Discovery date
When a user leaves the company, it appears in Microsoft Teams as “Unknown user” When a user leaves the company, it appears in Microsoft Teams as “Unknown user.” Also, the conversation tab displays: “Unknown user has been added to the team.” No workaround. 9/12/17
Issue title Behavior / Symptom Known workaround Discovery date
Users can’t recreate a pre-existing channel name Once a channel name has been created, even if it’s deleted, it cannot be recreated. Our system maintains this data for information protection scenarios. No workaround. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Renaming a channel in Microsoft Teams does not rename the corresponding folder in SharePoint Online If a channel is renamed in Microsoft Teams, the folder in the SharePoint Online document library corresponding to the team does not change to match. Instead, a new folder is created to match the new channel name. The files in the original document library folder are not migrated. No workaround. 3/13/17

Chat

Issue title Behavior / Symptom Known workaround Discovery date
@ Mentions for deleted message send notification with channel link There’s a known notification limitation when you are at-mentioned in a message that is deleted; the notification in the feed will navigate to the channel but not to a specific message. By design 3/28/17
Issue title Behavior / Symptom Known workaround Discovery date
Skype for Business on-premises users aren’t getting my messages Messages will not complete when Microsoft Teams users try to send a message to another individual who is using Skype for Business on-premises. Interoperability between Teams and users hosted on Skype for Business Online is supported. Teams users can send 1:1 chats to non-Teams users using Skype for Business Online.
Interoperability between Teams and users hosted on Skype for Business on-premises is not supported. Teams users cannot send 1:1 chats to non-Teams users using Skype for Business on-premises.
11/2/16
Issue title Behavior / Symptom Known workaround Discovery date
Skype for Business on-premises users aren’t getting my messages Messages will not complete when Microsoft Teams users try to send a message to another individual who is using Skype for Business on-premises. Interoperability between Teams and users hosted on Skype for Business Online is supported. Teams users can send 1:1 chats to non-Teams users using Skype for Business Online.
Interoperability between Teams and users hosted on Skype for Business on-premises is not supported. Teams users cannot send 1:1 chats to non-Teams users using Skype for Business on-premises.
11/2/16

Client

Issue title Behavior / Symptom Known workaround Discovery date
Teams does not automatically update When Microsoft Teams is installed to Program Files using installation scripts rather than to the default location, the client doesn’t auto-update when new versions are available. By design. Be sure to install the application in the default location: user\Appdata. 9/7/17
Issue title Behavior / Symptom Known workaround Discovery date
Symlink or mappying a drive to C:\users causes app to launch to white screen When Microsoft Teams is installed to Program Files using installation scripts rather than to the default location, the client doesn’t auto-update when new versions are available. By design. Be sure to install the application in the default location: user\Appdata. If the mapping must exist, you should use the web version of Microsoft Teams. 9/7/17
Issue title Behavior / Symptom Known workaround Discovery date
Symlink or mapping a drive to c:\users will cause app to launch to white screen When the default location of C:\users<user>\appData is changed by moving the C:\users folder or using symlink, the app will launch with a white screen. There is no known work around. If the mapping must exist, you should use the web version of Microsoft Teams. 3/13/17

Environment

Issue title Behavior / Symptom Known workaround Discovery date
Group mailboxes are not enabled for archival (extra storage) purposes In the Office 365 Security and Compliance Center, Global Admins cannot enable archival on Group mailboxes. They can do this on user mailboxes only. If the Group mailbox capacity is nearly full, please contact Microsoft Office Support to extend mailbox size. 2/1/17

Guest Access

Issue title Behavior / Symptom Known workaround Discovery date
EU and APAC customers receive an error when they add a guest user from another tenant Customers in EU and APAC experience a replication delay between Microsoft Teams and Azure Active Directory. When a user from an EU or APAC tenant tries to add a guest user from any other tenant, they receive an error message asking them to try again. Click the retry button again to execute the addition of the guest user. 11/8/17
Issue title Behavior / Symptom Known workaround Discovery date
Wiki not created for channels created by guests When a guest creates a new channel, the Wiki tab is not created. There isn’t a way to manually attach a Wiki tab to the channel. No workaround. 9/20/17

Meetings

Issue title Behavior / Symptom Known workaround Discovery date
Users can’t access Meetings/Connectors but have Exchange Online mailboxes. Customer actively blocks EWS from services within Exchange Online but needs to have MS Teams compliant within EWS policies. To make MS Teams compliant, you must add the following User Agent String for MS Teams within the EWSAllowList: skypespaces, including asterisks. The full command is: set-organizationconfig -ewsallowlist skypespaces
For more info: https://technet.microsoft.com/en-us/library/aa997443(v=exchg.160).aspx
5/30/17
Issue title Behavior / Symptom Known workaround Discovery date
Skype for Business required for some meetings Your calendar of appointments is conveniently displayed within Microsoft Teams. To enter a meeting, click the Join button.
While we are continuing development in this area, if this meeting was scheduled with Skype for Business and you click Join, Microsoft Teams will launch your Skype for Business client to complete your entrance into the meeting. Meetings scheduled within Microsoft Teams will initiate directly within the product.
In the future, we will streamline this experience.
Click Join. Microsoft Teams will intelligently decide whether Skype for Business is required for a user to join the meeting based on the URL included in the meeting description. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Missing Meetingsbe discovered using Exchange auto discovery.
Microsoft Teams does not yet support mailboxes housed in Exchange on icon in the left nav bar
The Meetings icon on the app bar is currently only enabled for users whose mailbox is on Office 365 multi-tenant and a select few dedicated users whose mailbox location can -premises and Exchange Dedicated. This is under investigation; however, there is no timing for delivering this capability. No workaround. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Attendee maximum for meetings Each Microsoft Teams meeting can have up to 80 attendees. No workaround. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Meetings not available Meeting functionality and icon are not available when Exchange Mailbox is hosted (homed) on-premises. Upgrade to Exchange 2016 CU3 or later for the on-premises deployment. 2/28/17

Mobile

Issue title Behavior / Symptom Known workaround Discovery date
Unable to see auto-favorited channels Some members aren’t able to see auto-favorited channels on the mobile app. Members must sign in to the desktop or web app first to see auto-favorited channels on their mobile app. 4/30/18
Issue title Behavior / Symptom Known workaround Discovery date
Users might not be able to switch accounts on Intune-managed mobile devices Users might not be able to switch accounts on Intune-managed mobile devices. No workaround. 9/20/17
Issue title Behavior / Symptom Known workaround Discovery date
Unable to use fun picker or Giphys or stickers in mobile app You can’t use gifs, emojis or stickers on the mobile clients. No workaround. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Mobile Client Teams Layout differences Teams are listed in alphabetical order and the channels can’t be collapsed on the mobile client. No workaround. 3/13/17

People

Issue title Behavior / Symptom Known workaround Discovery date
User Profile Photos Currently Teams does not have a mechanism to prevent users from changing photos. The BTS team has met with the development team who has filed the following for consideration: Feature 108874: IT Policy to disable Profile Photo uploading If you have customers who would like the ability to prevent Profile Photo uploading in Teams, please have them add their vote and business case to comments here: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18600505-disable-user-ability-to-change-profile-photos
3/1/17

Provisioning

Issue title Behavior / Symptom Known workaround Discovery date
Incorrect SharePoint user created for Microsoft Teams SharePoint site The SharePoint creator for a Microsoft Teams Group appears to be a SharePoint Admin, not the correct user.
When auditing from the SharePoint administration console, the creator for the site collection page associated with the Office 365 Group created against the team in Microsoft Teams is the SharePoint admin.
No workaround. 7/21/17
Issue title Behavior / Symptom Known workaround Discovery date
Users can’t create a team Your company may have set a policy restricting who can create Office 365 groups or teams. Check with your IT admin to understand your company’s policy for creating groups and teams. 3/13/17

Tabs

Issue title Behavior / Symptom Known workaround Discovery date
Website tab leading to customer confusion Website tabs are not equivalent to your browser. A number of sites, especially those requiring authentication or using popups, will not work when pinned as a website tab. We are working on improving the UI to make it clearer for customers. 5/2/18
Issue title Behavior / Symptom Known workaround Discovery date
Tabs not working since Conditional Access was enabled Some tabs may not load anymore in the Desktop Client since Conditional Access was enabled on the tenant. The tabs load when using the Web Client. Some tabs that might be affected are: PowerBI, Forms, VSTS, PowerApps, and SharePoint List. To see affected tabs you must use Teams in Edge, IE, or Chrome with the Windows 10 Accounts extension installed. Some tabs still depend on web authentication, which doesn’t work in the Desktop Client when CA is enabled. We are working with partners to enable these scenarios; so far we have enabled Planner, OneNote, and Stream. 4/5/18
Issue title Behavior / Symptom Known workaround Discovery date
List of workspaces is not alphabetized Users switching workspaces when adding a PowerBI tab will encounter an unalphabetized list of workspaces to switch between. No workaround. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Scroll bar disappears when selecting reports Users adding PowerBI reports can’t scroll through a list longer than one screen of reports without losing their scroll bar. Use Up and Down arrows to scroll through the list. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Teams Planner integration with Planner online Tasks buckets in Planner do not show up in Planner online experience. No workaround. 2/28/17

Teams

Issue title Behavior / Symptom Known workaround Discovery date
Photo upload to Teams is not blocked on OWA/Outlook as policy requires Teams allows users to upload photos directly to Office 365, in spite of policy settings in place preventing photo upload for OWA. 10/16/17
Issue title Behavior / Symptom Known workaround Discovery date
Public team list does not display all teams The list of public teams is based on the Microsoft Graph. If you don’t see a team, try searching for it in the top right search box. 7/21/17
Issue title Behavior / Symptom Known workaround Discovery date
Team names that contain special characters can create errors for meeting creation User will receive error has occured message in red when trying to create a meeting for a Team that has special characters in the name. Rename or recreate team with a name that does not contain a “/”. 7/13/17
Issue title Behavior / Symptom Known workaround Discovery date
A team name with an & symbol in it breaks connector functionality When a team name is created with the & symbol, connectors within the Team/Group cannot be established. Don’t use special characters in team names. 6/21/17
Issue title Behavior / Symptom Known workaround Discovery date
Team member maximum of 2500 Each Microsoft Team can have a maximum of 2500 members per team. No workaround. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Deleting a team will also delete the group associated with it Users may not realize that the underlying Office 365 Group is deleted when the team is deleted. Additionally, if the underlying Office 365 Group is deleted, the team is deleted as well. Additional language in Microsoft Teams provides this information to the user. This information is not present in the Office 365 Groups interface. Your help desk can recover a deleted Group/Team. 3/13/17
Issue title Behavior / Symptom Known workaround Discovery date
Teams desktop app showing white screen Try deleting or reinstalling the graphics drivers on the computer, or start Teams from a command line with a disable GPU flag:

  • For Windows: Open the command prompt and enter the following: cd %localappdata%\microsoft\teams\current run Teams.exe –disable-gpu
  • For Mac: Start Terminal and enter the following: cd \Applications folder Microsoft\ Teams.app/Contents/MacOS/Teams –disable-gpu

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