I presented on this topic a week or so ago on a panel for TechnologyFirst with two other cybersecurity experts. Bryan Fite and Jeff Hughes made perfect choices for this topic, and the attendees seemed engaged. In this post, I wanted to just cover the slides with a few words and see if the presentation... Continue Reading →
Roles for NextGen ServiceDesk
There are many professionals with experience implementing emerging chat AI technologies. Here are a few examples: AI Engineers: These professionals have experience developing and implementing AI technologies, including chatbots and virtual assistants. They have expertise in programming languages such as Python, Java, and JavaScript and experience with machine learning and natural language processing (NLP). UX/UI... Continue Reading →
NextGen for Servicedesk
Advancements in AI and chat technologies have made it possible to create natural language conversations between humans and machines. This has opened up many possibilities for self-help and automation in various industries, including customer service, healthcare, and education. With the help of AI-powered chatbots and virtual assistants, users can engage in natural language conversations to... Continue Reading →
Cloud Integration: Choosing the what and ensuring the how
When selecting a cloud system or application, it's essential to consider several factors to ensure it meets your organization's needs, including interoperability with existing software stacks. Here are some steps you can take to choose the best solution: Assess your organization's needs: Before selecting a cloud system or application, it's important to understand what your... Continue Reading →
Not Enough for a healthy mind and body
It was seven days ago I decided I wasn’t committed as I should be to get my body and mind in a healthier condition. That Saturday morning I hit the gym and followed @Roberto’s design for me fully. It is seven days later I weighed myself saw the ‘itty bitty’ progress but also decided I... Continue Reading →
So this is what a gym looks like?!
Good morning. Sorry for this brain dump. All of you have more obstacles than me. Not looking for anything but a nod but I finally got off my rear and got to the gym for a full workout. Yeah it is Saturday but got up and got tired of seeing workout fly by on my... Continue Reading →