Mixed Reviews on Office 365 Support

Perfection is not attainable, but if we chase perfection, we can catch excellence. - Vince Lombardi Many would say the Office 365 support experience has been frustrating over the years. Of course, many would say that about almost any support group.  Phone support is difficult.  Simplifying methods of desktop sharing has helped, but the facts... Continue Reading →

Microsoft Releases Quarterly Updates to Exchange Server

Microsoft, in their February 2019 quarterly updates, announced their release of Exchange Server quarterly updates will include "critical security" fixes, plus changing architectures of all supported Exchange Server products.  Very uncommon to include security updates along with a CU, and most assume that the EWS/NTLM relay attack issue accelerated this plan. One of the major changes... Continue Reading →

Exchange Web Services Change in February 2019 Update

One of those product changes within the February 2019 Exchange Updates affects the architecture of Exchange Web Services (EWS) for all supported Exchange Server products. The quarterly update is resolving push notification security issues in Exchange Web Services so that they can't be abused by NTLM relay attack methods. Microsoft has changed the notifications contract... Continue Reading →

Only 365 days left for Exchange 2010

We have 365 days left with extended support for Exchange 2010 .  It is soon coming to an end. After January 14th, 2020, no further technical support or updates will be available. This includes security, bug and time zone updates. With no direct path to Exchange 2019 from 2010, you need to migrate to either 2013... Continue Reading →

How to enable Guest Access in O365

Office 365 now provides guest access that can be used to grant content access to team members outside of your organization.  However, the process of setting up a guest user works differently from that of setting up a normal, licensed user from within your organization. Although within the Microsoft 365 Admin Center you will now... Continue Reading →

Microsoft Adds admin roles to teams

Earlier this month, Microsoft announced that Microsoft Teams collaboration service now supports the assignment of four different IT administrator roles. The four roles that can be assigned with the Microsoft Teams and Skype for Business Admin Center" are Service Administrator, Communication Administrator, Communications Support Engineering and Communications Support Specialist. Service Administrator. This role appears to... Continue Reading →

What’s New in Microsoft Teams – November

Microsoft Teams now adding new features, such as, new features like Quiet Hours, Teams based on dynamic group membership, org-wide team, scoped Exchange directory search, view organizational information from anywhere, schedule meeting on the go and know who is calling you via Microsoft Teams. Quiet Hours, keep your work-life balance with quiet hours. Quiet Hours... Continue Reading →

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