Roles for NextGen ServiceDesk

There are many professionals with experience implementing emerging chat AI technologies. Here are a few examples: AI Engineers: These professionals have experience developing and implementing AI technologies, including chatbots and virtual assistants. They have expertise in programming languages such as Python, Java, and JavaScript and experience with machine learning and natural language processing (NLP).  UX/UI... Continue Reading →

NextGen for Servicedesk

Advancements in AI and chat technologies have made it possible to create natural language conversations between humans and machines. This has opened up many possibilities for self-help and automation in various industries, including customer service, healthcare, and education. With the help of AI-powered chatbots and virtual assistants, users can engage in natural language conversations to... Continue Reading →

Cloud Integration: Choosing the what and ensuring the how

When selecting a cloud system or application, it's essential to consider several factors to ensure it meets your organization's needs, including interoperability with existing software stacks. Here are some steps you can take to choose the best solution: Assess your organization's needs: Before selecting a cloud system or application, it's important to understand what your... Continue Reading →

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